and details the care we take when filming children. It also explains how we use any personal information we collect when a customer places an order, which includes information collected on the
www.myschoolshow.co.uk website, and by order form.
When filming School shows, multiple cameras may be used, covering both wide and close-up angles.
The footage is then professionally edited, and the finished video is made available for sale on DVD to parents/guardians of other children in their class/year. This sale is only available through our website
or by order form. DVDs are never made available via resellers or any other outlet.
We strongly believe in the responsible use of any images of children. We only ever capture images that
are considered suitable, and which appropriately represent the project at hand. Through this policy
we aim to respect all children’s rights of privacy and minimise the risks to which they can be
exposed through the misuse of images. Individual children are not named, and we will never
use an image of a child who is subject to a court order or in social services care.
Our Duty Whilst on Site
The senior members of our production team present during any filming will have undergone a DBS check. They will also be registered for the DBS Update Service, which enables your school to carry out an up-to-date check at any time. Even so, we will never request unsupervised access to any children, or one-to-one video sessions.
Photographs and video images of children are classed as personal data under the terms of the Data Protection Act 1998. During the editing process, video footage will be viewed only by those who are authorised to do so on behalf of Set the Scene Media Ltd. Following completion of a project, a digital copy of the finished video is stored on our in-house server. A master copy of the DVD disc is also kept on file. This is in the event that copies of previous shows are requested at any point in the future. The original, unedited footage is deleted
from our server within 3 months of the end of a project.
This permission covers the use of video footage as part of show packages only. We will not use any images of identifiable children for publicity purposes, either online or offline, without written consent of the parent, guardian or carer of any child that may feature, no matter how brief their appearance may be.
What information do we need to process an order?
For orders placed through our online shop, we may need to collect some personal details, such as name, phone number, address and email address. On paper order form, we usually only ask for a name and contact number.
Why do we need it, how will we use it and how long will we retain it?
Details taken online are primarily used as a means of verifying the payment. We may use details given either online or paper as a point of contact if there is any issue processing an order. We will not use these details to make any other contact than relating to that order. We do not carry out marketing campaigns to either current or previous customers. Details taken during the order process are deleted/destroyed within 3 months of completion and delivery of the order. We will not share personal information with anyone
outside of Set The Scene Media Ltd.
Who can I complain to if I feel you are not handling my data correctly?
If you have any questions about this policy or the information we hold on you, please contact us either by phone (0161 531 4849) email ([email protected]) or post to our registered office (33 Mount Drive, Marple, Stockport. SK6 7BA). If you believe we are not handling your data correctly you have a right to make a complaint, which should be sent to us using the above contact details. If you are unhappy with our response, you should then contact the ICO (independent commissioner’s office) whose details
can be found on their website: https://ico.org.uk/concerns